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AC Castle Better Business Bureau Customer Reviews

(to see latest reviews see our BBB reviews)


In January, A.C. Castle re-roofed my entire house including the porch and garage, and the results were excellent. The roofing team is very professional and highly skilled. I recommend this company to anyone who wants a quality roofing job from start to finish.

- Theresa G., 1/28/2018

From the first site visit to completion of the roof installation, AC Castle was professional and accommodating. I would highly recommend AC Castle to anyone looking to re-roof their home.

- Ben, 1/13/2018

The owner Brian and his brother Norm are great people to work with! They both came to my house to look at the work I needed, and spent almost 2 hours going over everything with me. . They gave me a good price on the cost of the roof job on my house and there were no additional issues getting the project completed. Brian cares about what goes on and I would recommended him and his company.

- David, 12/17/2017

My experience with AC Castle was great from start to finish. They were able to accomodate my request to start on a certain day of the week. The staff were professional. I had to work so wasnt home during the roof work and my neighbors commented on how impressed they were with the staff. I am so happy with the results. A big thank you to all the staff at AC Castle!

- Martha V., 11/4/2017

The service from this company is amazing. I was unsure of whether to call such a highly rated company first, because my assumption was that the wait time would be longer. But fortunately for me I was wrong. The roofer that came by, Brian LeBlanc, was extremely professional and did a great job at making me feel confident in understanding what the job entails and how much it would cost.

I can tell this guy loves his job. This was one of the very few times where I genuinely felt like I had 5 star service.

I had a hole in my roof and it needed to be repaired. They first put a tarp over it. Brian would call me every now and then to make sure that it was intact and that no water would get through. I would highly recommend these people to everyone I know.

- Reading, MA

To start, this company out bid the other guys. Did the job fast, on time and as promised. They even performed some additional repairs that I hadn’t mentioned or was aware of at the beginning (didn’t ask for this, they just did it!!)

The crew was extremely courteous and they even stayed late working on it.

We spent the last 7 years remodeling our house and these guys did some of the best work out of all of the people we used.

I would recommend these guys to anybody.

- Gloucester, MA

AC Castle crew is efficient, hard working and provided a complete new roof to our home. Neighbors continue to praise the fine workmanship of AC Castle even weeks after the job was completed. There have been a few heavy rain storms since the job was finished and the roof is solid and dry. I expect their workmanship will provide years of protections from the New England weather elements. AC Castle also repaired some old and rotted planks and were very up front with their additional efforts and costs. Cleanup was quite complete with only a few nails discovered since the job. This is unavoidable especially since they completely stripped the roof. Our house is 100 years old this year and AC Castle’s workmanship will set this house on a path to survive the next 100 years. Thank you AC Castle.

- Mike C., 6/6/2014

After receiving 3 quotes for our new roof at our home in Middleton, a friend recommended i give AC Castle Roofing a call, so I did. His estimate was at least $1000 less than the others I had got and I also liked the fact that he was listed with the BBB and had many positive reviews. Being a plumbing contractor myself, I have high expectations of anyone who we hire for anything. Brian was very prompt on getting back to us and coming out to give us an estimate. One thing that really impressed me was how the final price was so close to the estimate especially considering that he had to replace multiple sheets of rotted plywood, etc. That is considered an extra, which is where MOST contractors jack their prices through the roof, which he did not. They did really nice, neat work and at the end of each of the two days it took, you would have never known that they were there except for the pile of ladders in the driveway and the progress of the roof. I would recommend AC Castle to anyone looking for any roofing needs!

- Tom & Sarah D., 6/28/2014

AC Castle was an amazing company to work with. Brian LeBlanc, the owner, was super nice and responded so quickly to my request for a quote. They were extremely fair priced and the work they did was impeccable. A huge crew came and completed our roofing job and were gone in one day! My house and yard were left immaculate and the quality of work was superb! I would recommend them for any roofing needs.

- Alyson D., 6/5/2014

AC Castle did an amazing job on my new roof. The owner was attentive and upfront about the estimate and time. The crew was efficient and the yard looked better than when I left it. I would recommend this company for any roofing job.

- Mike M. , 6/27/2014

I had a new roof on my house and garage and the process was perfect, from the quote to the finished product. They are all very professional. They were concerned that all my yard statues and pots were carefully removed for safety and they then replaced them perfectly when the job was done. I was concerned about nails since a roof replacement at another house resulted in a flat tire to my neighbor’s car due to a roofing nail in his driveway. The gentlemen went over their previous route an additional two times to make me comfortable that all the nails were removed. They then asked me if I was okay or did I want them to go over the driveway/yard again. This level of detail is not usually found anymore. Furthermore, my roof looks amazing!

- Barbara D., 4/14/2014

A.C. Castle Construction was recommended to us by a friend. ***** was at our home within a day of my phone call. He actually left me the estimate before he left my house. We couldn’t be more pleased with the work of the crew. The garage roof was done within two days, our property was left as clean as before they started and the job was perfect. We highly recommend AC Castle Construction!

- Paul and Kerry O., 6/5/2014

I have read other reviews for “ac castle” and I am in agreement with them as well. The call for an estimate was within a few hours . The project started within 10 days with a very polite crew and completed roof and siding in estimated time frame. Very please with the detail of workmanship.

- Jean and Jim B., 6/3/2014

A. C. Castle did an outstanding job for us. We did a lot of scouting around for roofing contractors and found A. C. Castle to be the best in terms of cost and most importantly in quality. They also do what they say - no surprises. I highly recommend them.

- Bob C. 2/3/2013

I recently employed AC Castle to replace my homes damaged roof from Hurricane Sandy. Brian came to the house the same day I phoned, gave me an estimate to do the work, and took a lot of time answering my many questions. The contract was very straightforward with no hidden costs or ambiguous language. As I was waiting for an insurance settlement before I could authorize the work, I found the company to be very patient never pressuring me to act quickly which was very important to me as a satisfied customer. On the day work began the crew showed up promptly, introduced themselves to me and worked extremely hard to not only do a great job but to get it done very quickly. The workers were very personable and very good at what they did. They were a pleasure to deal with. The job took two days to complete and all the work was done to my satisfaction and they did a fantastic job with the clean up. I couldn’t believe the attention to detail that was spent with the clean up but I literally didn’t have to do anything else myself. I felt the price that this company charged was more than fair and reasonable compared to other companies that I spoke with and I would absolutely recommend this company to everyone. Thanks *****!

- Joe M. 1/23/2013

We highly recommend this company for roofing. We are two sisters who live next door to each other and had A.C. Castle put new roofs on our two houses at the same time. The owner accomodated our roofing choice and gave us some help in deciding possible color choices. His crew worked hard and continuous the whole time. They kept the debris contained, removed it all, and there was no damage. They swept for nails and raked the yard. The roofs look good. The roofers did a professional job. The company’s pricing is competitive and there is no high pressure. Downpayment is low compared to others who want up to half down. We would hire them again.

- Donna from Revere, MA 1/3/2013

I recently hired Brian LeBlanc and the AC Castle team to replace a shingle roof on my home. When I decided to have the work done I researched a number of prospective companies from which I would request a quote. Brian at AC Castle was by far the most professional of all the companies I spoke with. I filled out a contact form on their website and promptly got a phone call so we could discuss the details of the job. Brian quickly went to the house to prepare a written estimate. The work was professionally done on time and for the exact price quote - no surprises. The whole job was completed in one day and they completely cleaned up and left no mess whatsoever. I am extremely satisfied with my decision to hire AC Castle and would highly recommend them to anyone.

- Michael Z. 12/27/2012

AC Castle did an excellent job replacing our roof this fall. Everything was as discussed, very professional, expedient and of high quality. Our roof was large and complicated and I definitely now know we picked the right company for the job!

- Dan B. 12/21/2012

After getting several quotes for our roof, we decided to go with AC Castle. His crew was professional and clean up was great. The work was done within a day and an half. Brian is very professional and great to work with. I even referred a family member to have their roof done with AC Castle.

- Donna L. 12/11/2012

I am the Director of Facilities for the Hamilton-Wenham Regional School Distict. A.C. Castle Construction Company has performed roofing repair work and roofing replacement for schools in the School district. They impressed me so much with the quality of thier work and resonable rates that I had them replace the roof on my house. After the storm Sandy, I had damage to my house roof that made me concerned about future storms this winter. I contacted A.C. Castle and they gave me a very resonable rate for my two story home. His crew was awsome, they replaced the whole roof in one day to include repairing damaged wood. His crew was very professional, hard working and finished with a perfect cleanup of the site. I would highly recommend A.C. Castle for any roofing repair or replacement job.

- Richard S. 12/7/2012

AC Castle did a terrific job replacing my roof. Right from the beginning when I placed a call for an estimate, Brian, the owner, was quick to respond, knowledgable, and extremely personable. The team that did the work was wonderful. All were very polite, cleaned up behind themselves and did an excellent job. All debris was removed quickly and the premises was spotless when they left. I am so happy with my new roof and I would recommend AC Castle.

- K.N. 11/18/2013

A C Castle did a great job on the roof of our historic home in Manchester-by-the- sea. We have many nooks and crannies and his crew found them all. We now have a roof that looks great and doesn’t leak! Brian was very easy to deal with. He provided us with a very fair price and stuck to it. All calls were answered in a timely manner and his crew members were polite and worked very hard. I would recommend A C Castle just as they were recommended to me by my son.

- Jacqueline K.

Great to work with. Knowledgeable. Thorough and fair estimate. Responsive. Good work, good cleanup.

- Julie S. 11/8/2012

I have been doing business with AC Castle for many years. I own several properties and they just finished doing their fifth roof for me. I have always had positive experiences with this company. Roofing crews tend to be a little gruff. Brian’s crews are always very professional and polite. They get the work done as promised, on time and at a reasonable price. I got a kick out of the guy that had a problem with the roof they did in the winter. They also did one of my roofs in the winter. They had to shovel snow off the room and then the old shingles got mixed in the snow piles. Brian’s crews were there three or four times (as the snow melted) and cleaned up as best they could given the conditions. By the time all the snow had all melted, all the mess was cleaned up. I feel lucky that the work was done when it was,,,and under very harsh conditions. These are experienced people andit shows as the quality of the work is outstanding.

- Phil D. 10/17/2012

Completely professional from the very first meeting through cleanup after completion. Brian LeBlanc runs a very tight ship, every member of the crew knows exactly why they’re there and they exude competence. And I will add each man could not have been more polite and thoughtful. A refreshing change from roofers who’ve worked on this 140 year old home. If you are considering a roofing job and looking for the right people to work with…your search is over.

- Michael H. 10/16/2012

Brian was very prompt during our initial meeting and provided me with a fair price to transform our 30 year old tired roof, into an architectural gem. In less than two working days, the impressive ten man crew of A.C. Castle had completely stripped, replaced and removed any trace of that old roof, right down to the last nail. All my wife and I could say was “WOW”! The crew was very professional, efficient and appreciatively respectful. We love our updated roof! Thank you Brian Leblanc and the A.C. Castle crew!

- Frank L. 10/10/2012

When AC Castle’s crew came to my home to put on a new roof the temperature had climbed into the 90’s. The roof had to be stripped also and that crew worked their tails off. In two days I had a fantastic new roof, drip edge, frost barrier and new lead around my chimney. The area around the house was cleaned up to perfection when they were done. The whole team from owner to work crew was professional, courteous and very carefull of my surrounding landscape. I couldn’t be more pleased and would recommend AC Castle to anyone in need of a new roof. I work in the construction business and all of my work associates have commented on how great my roof looks. And more importantly, there have been a few torrential downpours since the roof was put on……no leaks!!

- Kevin F Wilson 8/23/2012

A.C. Castle Construction Co., Inc. did an excellent job re-roofing our house and at a price we considered quite fair. Although our roof is quite complex with peaks and gables, it was completed as scheduled. The crew worked non-stop even in the hottest days of August. They were all very professional and never left any debris in our yard. We would highly recommend A.C.Castle Construction Co., Inc.

- Phil 8/20/2012

I’m very pleased with the roofing job A.C.Castle did on my home. My home is approximately 2000 sq. ft. living space. I like the way Brian Leblanc did business. He measured the home and sat down and prepared a contract at the kitchen table. My requirements were listed and he filled in all other necessary details. I considered the price to be reasonable. He supervised the job, going over all the requirements with his crew and inspected the work when when the job was completed. He communicated with me as to the schedule for completion, any delays due to weather and when materials and crew would arrive. This communications, in my opinion, is vital when working with any vender. The job was completed on schedule. It took three days to complete the job and one of the days work was cancelled due to rain. A.C. Castle’s crew was outstanding. No nonsense, experienced, polite and courteous. Each day the crew would clean the grounds of any shingle debris, wrappings, nails etc. Another plus for for workmanship. Great job.

- Thomas H. on 6/19/2012


When You Hire AC Castle Roofing, You Get
Experience, Knowledge, Quality and Commitment